AI maintenance coordinator for property managers

Your tenant just texted.
Kora's already on it.

Your weekend is yours. Kora asks the right questions, texts the right vendor, agrees on a time with everyone, checks the finished work, and sends you the invoice. You step in only when it needs your approval.

Residential rental homes

Maintenance coordination, start to finish.

From the tenant's first text to the vendor's invoice. No calls to make, no vendors to chase, no follow-ups to remember.

01

Triage and dispatch in seconds

A tenant texts "water under the sink." Kora asks what matters (is it near anything electrical?), sorts urgent from routine, and texts the right vendor from your list. Real hazards get flagged to you right away.

Kora triaging a maintenance request
02

Booked, not just assigned

Kora works out a time that fits both the tenant and the vendor, confirms it with each of them, and follows up if anyone goes quiet. No app or portal for anyone — tenants and vendors just text.

Tenant reporting a repair by text message
03

Work verified, invoice captured

Vendors text a photo when they finish, and Kora checks that it actually shows the repair — a receipt isn't proof. Send the invoice with it and Kora texts you the total, flagged if it's over your not-to-exceed amount.

04

Every conversation, on the record

Each work order keeps the full text conversation with your tenant and vendor, plus a timestamped record of every step. When an owner asks what happened, or a tenant says nobody responded, you have the answer.

Kora maintenance dashboard

Kora vs. a human coordinator

Same repairs handled. No salary, no PTO, no dropped balls on a Friday afternoon.

Capability
Kora
Maintenance Coordinator
Availability
24/7/365Nights and weekends included
Business hoursAfter-hours means an answering service
First response to the tenant
SecondsEvery text answered right away
HoursWhenever someone checks the inbox
Your not-to-exceed limit
Enforced on every jobAnything over it comes to you first
Depends who's on shiftEasy to miss when it's busy
Record of what happened
Every message, timestampedKept with each work order
ScatteredAcross phones, email, and memory

Up and running today.

No migration and no integration project. Kora runs alongside AppFolio, Buildium, Rentvine, or whatever you use today. Setup takes about an hour.

01

Add your tenants

Upload your properties and tenants from a spreadsheet. Your tenants get one number to text for repairs. That's all they ever need.

02

Add your vendors

Upload your vendor list and set your not-to-exceed amount. Any job quoted above it waits for your OK. Vendors don't sign up for anything — they just get texts.

03

Hand it off

Kora runs the repairs. You get a text when something needs your approval, and every job, conversation, and invoice is in your dashboard.

Questions property managers ask

What is an AI maintenance coordinator?

It does the job a maintenance coordinator does: answers the tenant, figures out what is wrong and how urgent it is, gets the right vendor, schedules a time that works for everyone, follows up until the job is done, and checks the work. Kora does all of that by text, around the clock.

Do my tenants or vendors need to download an app?

No. Tenants text one number to report a repair. Vendors get a text and reply to it. Nobody creates an account or installs anything.

Does Kora work with AppFolio, Buildium, or Rentvine?

Kora runs alongside whatever software you use today. Import your tenants and vendors from a spreadsheet export and you are set up. Your property management software stays your system for leases and accounting.

Can Kora spend money without my approval?

No. You set a not-to-exceed amount (NTE) for jobs. Every vendor sees it up front, and any quote over it is texted to you to approve before work goes ahead.

What happens with an emergency, like a leak near electrical or a gas smell?

Kora asks safety questions first. When something is a real hazard, Kora gives the tenant safety steps right away (for a gas smell: leave the unit and call the gas company from outside) and texts you immediately instead of waiting in a queue.

How does Kora know the job was actually done?

The vendor texts a photo when they finish, and Kora checks that it shows the completed repair. A photo that does not show the work, like a receipt, is sent to you for review instead of closing the job. Kora then asks the tenant to confirm everything looks good.

Does Kora pay my vendors?

No. You pay vendors the way you do today, and Kora never touches your trust account. When a vendor texts their invoice, Kora reads the total and sends it to you, flagged if it is over your not-to-exceed amount or the quote you approved.

What records does Kora keep?

Every work order keeps the full text conversation with the tenant and the vendor, plus a timestamped record of each step: when the request came in, who was contacted, when the visit was booked, and when the work was verified. The records stay with the work order.

Where is Kora available?

Kora is built for residential property managers and is currently onboarding property management companies in San Diego and Orange County, California.

Ready to hand off maintenance?

Book a 20-minute demo and we'll run a live repair on your own phone. New clients start with a free pilot.